Glendon College technical communication courses
You’ve reached the site home page for the Professional and Technical Communication courses taught by James H (Jamie) Roberts at Glendon College, York University, in Toronto, Ontario, Canada
The Glendon Certificate Programme in Technical Communication helps ready students for careers in industry and government, and also prepares them for further academic study. The courses emphasize shaping and honing critical thinking and language skills, rhetorical communication analysis and practice, as well as specific heuristics crucial for communicating about modern technology.
Scroll down for individual course descriptions and course outlines (when available).
Courses
Course descriptions are official from the York University catalogue. If you’re a student, follow the link to course outlines (when available).
TR3310
Problems in professional writing
Students will learn to problem-solve through writing, the essence of good professional communication. They will learn to select information for a given audience and choose effective language for the needs of government, business, and industry.
TR4310
Techniques in business & technical writing I
Builds on the skills learned in GL/TRAN 3310 3.00. Students learn to direct their writing to a given audience, to begin to work with layout and design of documents, and develop the skills required by team and project writing. Prerequisite: GL/TRAN 3310 3.00.
TR4320
Techniques in business & technical writing II
Students develop the analytic, writing, and documentation skills needed to produce software user manuals, reference guides, tutorials, online and hypertext information. They learn to work in a team-based production environment on real software documentation problem. Prerequisite: GL/TRAN 4310 3.00 (EN).
TR4330
Documentation in business and industry
Students learn the requirements for online documentation from a theoretical and research perspective and develop project management skills. Prerequisite: GL/TRAN 4320 3.00. Note: Course open to students majoring in Translation and to students registered in the Certificate of Technical & Professional Writing.
COMS 2200
Computer tools for communicators
This course teaches computer applications used in communication for an understanding of computer and Internet architecture, the use of databases for communication, advanced tools in office and collaborative work, with a critical eye to issues like security, accessibility and multi-platform communication.
Coms 2205
Creating and promoting web content
This course teaches tools and knowledge necessary to create, host and promote a web site and its content, with the aim to develop skills to better bridge human needs and technological solutions. Prerequisite: GL/COMS 2200 3.00